Cleaning Proposal
Jonathan L. Glashow MD
Megan,
Thank you so much for the opportunity to give you a proposal to keep your office and medical facility clean every day.
We hear you loud and clear; you want a reliable cleaning crew that takes pride in their work so you can focus on your staff and patients, not on dust and dirt.
Our trusted, trained, uniformed and insured cleaners and quality assurance analysts will make sure that your space is clean so you and your team can come in every morning confident and ready to start your day.
We will assign one primary crew and a backup and that will be your permanent crew who knows your space, your preferences and your rhythm and after an onboarding period (usually a week or so) will take ownership and initiative and run on "auto-pilot" (with help from our support teams).
Source, hire and train
Tasks
- generate specific hiring requirements
- review applicants and discard those that are not a good fit
- interview applicants that fit the requirements
- perform background checks
- onboard and order uniform
- train using Slate's proprietary training method
Team
Victoria
kick off
Tasks
- On site supervision during the first week
- Assign tasks to crew members
- Review cleaners understanding of the level of expectations for each task.
Team
Daniel
Cleaning
Summary
Offices
Days Working
Offices
Tasks
Offices
- Vacuum all floor areas
- Spot clean any dirty spots on both floors and carpets
- Vacuum walk-off mats frequently to remove dirt, debris or paper
- Disinfect doorknobs, push bars, kick plates, railings and other metal surfaces regularly
- Clean both sides of the entrance door as well as the surrounding areas
- Make sure there is no clutter or leftover materials in common areas/hallways
- Spot clean walls / doors to remove marks/dirt
- Dust surfaces within reach regularly
- Empty trash bins and replace liners.
- Sweeping or vacuuming the floor to remove any dirt or debris. Then, use a wet mop or scrub with a disinfectant cleanser to thoroughly clean the floor.
- Cleaning and disinfecting all fixtures including toilets, urinals, wash basins – anything that people come into contact with regularly. Wipe and polish stainless steel fixtures and mirrors.
- Spot clean doors, walls, and partitions cleaning off any dirt, dust, stains that have accumulated.
- Check and resupply paper towels, hand soap and toilet paper.
- Empty trash bins and replace liners.
- Sweeping and mopping or vacuuming the entire floor area every day.
- Wiping all horizontal surfaces of furniture such as tables and countertops.
- Thoroughly cleaning and disinfecting all countertops, especially those used for preparing food or making coffee. These areas are prone to bacteria growth so it’s important to regularly sanitise them using an appropriate cleaner.
- Empty trash bins and replace liners.
Team
Paola
Susana
Edna
Angela
Cleaning
Summary
OR + Recovery
Days Working
OR + Recovery
Tasks
OR + Recovery
- Vacuum all floor areas
- Spot clean any dirty spots on both floors and carpets
- Vacuum walk-off mats frequently to remove dirt, debris or paper
- Disinfect doorknobs, push bars, kick plates, railings and other metal surfaces regularly
- Clean both sides of the entrance door as well as the surrounding areas
- Make sure there is no clutter or leftover materials in common areas/hallways
- Spot clean walls / doors to remove marks/dirt
- Dust surfaces within reach regularly
- Empty trash bins and replace liners.
- Empty rubbish bins and dispose of waste in designated areas
- Replace bin liners when needed
- Dust all surfaces using dusting tools or cloths
- Clean sinks
- Replenish paper towels and refill liquid hand soap dispensers if available
- Disinfect surfaces like tables, floors, door handles daily to eliminate any potential germs or viruses
- Vacuum all floor surfaces
- Maintain separate waste streams when disposing of rubbish from bins
- Dust vertical furniture surfaces including chairs, table legs, and air conditioning grills along the walls
- Mop hard floors using damp mop method
- Spot-clean walls removing spots, stains and smudges
- Clean exterior light fixtures by carefully dusting them off
- Perform high-dusting tasks periodically to remove accumulated dust from ledges, sills, mouldings, picture frames etc
- Empty trash bins and replace liners.
Team
Angela
Susana
Paola
Edna
Quality assurance
Tasks
- review pictures and videos uploaded after each cleaning and verify that it passes our QC guidelines.
- generate QC reports
Team
Heading
Continuous improvement
Tasks
- support client and cleaner inquiries during business hours and during the hours the cleaning crew is on site
- on-site quarterly meetings to review performance and plans for improvement.
Team
Andrea Adams
Michelle
Admin
Summary
Team
Miguel Zabludovsky
David Swindle
Michelle Ruiz
Hayden Brink
Insurance
Certifications
ConnexFM
Certification
IFMA
Certification
BOMA
Certification
BSCI
Certification
ISSA
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The Problem
A Comprehensive Cleaning Solution
Glowbar faced a significant challenge in finding a cleaning company that could service all their locations across the tri-state area, particularly after hours for short durations. Their small clinics, each around 1,500 square feet, required reliable deep cleaning twice a week. Initially, the clinic managers handled some of the cleaning tasks themselves, spending several hours each week on these duties, which took time away from their primary responsibilities and customer care. Additionally, other cleaning companies couldn't offer the same quality of service consistently across all locations.
The Solution
Customized Cleaning for Unique Needs
Ready to step up their game, Glowbar reached out to Slate. With half a dozen locations already, and plans to double in size over the next year, they needed a cleaning company that could grow with them. For Slate, that was an easy ask. Slate stepped in to address this challenge by assembling a specialized cleaning crew trained specifically for Glowbar’s needs. This team was trained in health and wellness-based protocols, including meticulous mirror cleaning, crucial for a business focused on facial care. Slate ensured that each clinic was spotless, coordinating with Glowbar to provide twice weekly deep cleans after clinic hoursto maintain the high standards expected by Glowbar's clients.
The Results
Looking Like A Million Bucks
Slate’s cleaning contributions made Glowbar staff and clients alike feel like a million bucks. With Slate’s reliable service now in place, Glowbar can expand without worrying about finding new cleaning companies for each location. Whether they are opening a new clinic in Boston or elsewhere, Slate provides a seamless and consistent cleaning solution. Slate's one point of contact approach simplifies communication and coordination, making it easier for Glowbar to manage their cleaning needs across multiple locations. Additionally, all services are consolidated into the same bill, streamlining Glowbar's administration.
By partnering with Slate, Glowbar confidently promises a clean and welcoming environment for every client, reinforcing their reputation for excellence in skincare. This partnership also frees up Glowbar’s managers to concentrate on providing top-notch customer service, knowing that the cleaning is expertly handled.
