The Canopy NYC

Slate partnered with The Canopy NYC to maintain a spotless, child-safe indoor play environment for babies and toddlers in Williamsburg. Using childcare-focused protocols, rapid-response staffing, and national operational support, Slate helps protect member trust, support daily programming, and create a consistent experience as the brand grows.

Indoor play space for babies and toddlers.

The Canopy NYC is an all-year indoor play space and community hub for prenatal/postpartum families, infants, babies, and toddlers (roughly 2 weeks to 4 years) in Williamsburg, Brooklyn. In addition to open play, Canopy offers parent-and-child classes and programming that supports early development—making cleanliness, safety, and consistency part of the core customer experience.

The Problem

Child-safe cleanliness required flawless consistency.

In baby and toddler environments, the “clean standard” is different: families expect visible cleanliness, child-safe disinfection, and rapid turnaround between play sessions—especially in a shoe-free, crawl-level space where surfaces are constantly touched. Canopy needed a partner that could maintain a consistently spotless environment without harsh chemicals, avoid service gaps, and scale staffing reliably as schedules, classes, and peak periods changed.

The Solution

Childcare protocols plus national ops support.

Slate implemented a childcare-and-early-learning cleaning program designed for play spaces serving infants and toddlers:

  • Child-safe, high-frequency cleaning protocols for play structures, soft-touch zones, restrooms, entry points, and high-touch surfaces—built around crawl-level hygiene and parent expectations.
  • Day-part scheduling to support class-based programming, including reset-style cleaning between sessions and a deeper end-of-day detail pass.
  • Local crew execution with national backbone: Slate staffs locally for reliability, while providing national operations and HR infrastructure for recruiting, onboarding, training, and coverage—so service stays consistent even when schedules shift or staffing needs change.
  • Scalable play-space model: As Canopy adds programs or expands to additional neighborhoods/cities, Slate can spin up vetted crews anywhere in the U.S. and run them under the same standardized operating system—making growth seamless.

The Result

A spotless experience parents trust every visit.

Canopy now operates with consistently clean, family-ready spaces that reinforce trust and elevate the member experience. Staff spend less time managing vendors and more time focused on community and programming, while leadership gains a scalable cleaning partner capable of supporting expansion into new markets with the same child-safe standards from day one.

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