Parker and Ace

About Parker & Ace

Parker & Ace is an innovative and growing veterinary clinic in the Washington DC area. Much like Slate, Parker & Ace prides themselves on their response times, availability, and top-notch services. They offer unlimited chat and video calls for pet owners, a state-of-the-art clinic, and a deep love of all animals.
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The Problem

Too Dog-Tired For Post Work Cleaning

The Parker & Ace employees are passionate about keeping pets healthy, safe, and happy during business hours. However, once the doors close, there is still much left to be done to ensure the safety and wellness of the pets and people in the clinic. Over the course of a day, dust, dander, and hair accumulate faster than staff can keep up with. Additionally, our furry friends aren’t always the best-smelling creatures! All this makes for a lot of post-work clean-up that the vet staff just doesn’t have time for. 

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The Solution

Quality Veterinary Cleaning Care Every Night of the Week

Parker & Ace contacted Slate when they were about to open their clinic. Slate recommended a post-construction clean-up once the clinic was finished and then provided daily cleaning services. One challenge was the constantly changing construction finish date, requiring Slate to be flexible and ready to clean whenever needed. Slate split the post-construction clean into two or three different sessions, ensuring different areas were cleaned as the construction crew completed their work close to the opening date.

In order for the vet staff to best serve pets and people during the day, they needed reliable cleaning services at night. That’s where Slate stepped in. With attention to animal-safe cleaning products, innovative odor control techniques, knowledge of veterinary facility cleaning standards, and a commitment to providing sanitary and hygienic spaces — Slate is the pick of the litter for veterinary office cleaning services.

On an ongoing basis, Slate maintains the facility, focusing on pet hair removal and overall cleanliness. The specially trained crew handles vacuuming, dusting, and wiping all surfaces to ensure the clinic is as free of pet hair as possible. This meticulous attention to detail allows the vet’s staff and customers to work in a clean and healthy environment, essential for both pets and people.
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The Results

Wagging Tails and Increased Sales

A clean veterinary office is vital for keeping pets safe and customers happy. By providing three hours of deep cleaning six nights a week, Slate ensures everyone walking through the doors of Parker & Ace feels well taken care of. Additionally, Slate’s Keepers go the extra mile to meet Parker & Ace’s needs by sending text updates when cleaning supplies are low, sending video walkthroughs of cleaning services rendered, and more. It’s more than nightly cleaning, it’s a commitment to helping them grow to their full potential.

By partnering with Slate, Parker & Ace ensures a safe, clean, and welcoming environment, enabling them to focus on providing top-notch veterinary care. This partnership not only enhances the clinic's appearance but also contributes to increased customer satisfaction and business growth.

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