Glowbar

About Glow Bar

Glowbar was founded by Rachel Liverman, a third-generation esthetician who has reinvented the approach to skincare by developing customized facial treatments for every client. Rachel comes from a family of skincare pioneers, and she created Glowbar with the mission of making people feel confident in their skin through clinical-grade treatments. With around 15 locations in the tri-state area, Glowbar specializes in 30-minute facials, eliminating the need for menus and expensive add-ons. Their innovative business model means they'll increase the number of clinics throughout the city every year.

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A Comprehensive Cleaning Solution

Glowbar faced a significant challenge in finding a cleaning company that could service all their locations across the tri-state area, particularly after hours for short durations. Their small clinics, each around 1,500 square feet, required reliable deep cleaning twice a week. Initially, the clinic managers handled some of the cleaning tasks themselves, spending several hours each week on these duties, which took time away from their primary responsibilities and customer care. Additionally, other cleaning companies couldn't offer the same quality of service consistently across all locations.

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Customized Cleaning for Unique Needs

Ready to step up their game, Glowbar reached out to Slate. With half a dozen locations already, and plans to double in size over the next year, they needed a cleaning company that could grow with them. For Slate, that was an easy ask. Slate stepped in to address this challenge by assembling a specialized cleaning crew trained specifically for Glowbar’s needs. This team was trained in health and wellness-based protocols, including meticulous mirror cleaning, crucial for a business focused on facial care. Slate ensured that each clinic was spotless, coordinating with Glowbar to provide twice weekly deep cleans after clinic hoursto maintain the high standards expected by Glowbar's clients.

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Looking Like A Million Bucks

Slate’s cleaning contributions made Glowbar staff and clients alike feel like a million bucks. With Slate’s reliable service now in place, Glowbar can expand without worrying about finding new cleaning companies for each location. Whether they are opening a new clinic in Boston or elsewhere, Slate provides a seamless and consistent cleaning solution. Slate's one point of contact approach simplifies communication and coordination, making it easier for Glowbar to manage their cleaning needs across multiple locations. Additionally, all services are consolidated into the same bill, streamlining Glowbar's administration.

By partnering with Slate, Glowbar confidently promises a clean and welcoming environment for every client, reinforcing their reputation for excellence in skincare. This partnership also frees up Glowbar’s managers to concentrate on providing top-notch customer service, knowing that the cleaning is expertly handled.

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