So why wait until the accident happens to figure out what to do
about it. Perhaps you have a policy of offering a dessert or
cocktail to “pay” for the incident. But this avoids the real
issue…a stained garment. And so, you offer to pay the cleaning
bill. You have no idea how much it may cost until they return with
the receipt. But worse than that, you are making the customer
return to the scene in order to receive compensation. Maybe it’s
a $15 cab ride to collect on a $10 cleaning bill. Do you really
think your customer will see this as great service?
We’ll cover your restaurant based on your size for a low monthly
premium. Then, when a spill occurs, you hand your customer a
Stainsurance card and you’re done. No more cost. No more followup.
Meanwhile, your customer is treated like royalty. They simply
contact Slate NYC (all our contact info is on the card) and we
send FedEx out to pick up their garment. We clean it and return it
to them like new. The whole process is so pleasant and reassuring
that the customer is sure to return to your place dressed to the
nines thereby increasing the overall ambience of your establishment.
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